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Privacy Policy

Last updated: September 12, 2024

Welcome to AI Guy ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot service.

Personal Information

  • Name
  • Email address
  • Payment information
  • User-generated content (chat logs)

Usage Data

  • IP address
  • Browser type
  • Operating system
  • Time and date of access
  • Features used within the app

AI-Generated Data

  • Chat responses
  • AI model preferences
  • To provide and maintain our service
  • To improve and personalize user experience
  • To process payments
  • To communicate with you
  • To comply with legal obligations
  • To analyze usage patterns and improve our service

We use cookies and similar tracking technologies to collect and store your information. Cookies are small data files that are placed on your device when you visit our website. We use the following types of cookies:

  • Essential cookies: These are necessary for the website to function properly and cannot be switched off in our systems.
  • Analytics cookies: We use Google Analytics to help us understand how you use our website. These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited.

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users use our site. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. You can also opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We take the security of your data seriously and implement industry-standard measures to protect your information. Our data is stored on Xata's PostgreSQL database, which employs robust security practices, including:

  • Data encryption at rest for all data stores
  • Data encryption in transit for all network communication, internal or external
  • Regular security audits and vulnerability assessments
  • Automatic scanning of software dependencies for vulnerabilities
  • Clear separation between the control plane and the data plane
  • Limited retention of PII information in observability systems

We continuously work to improve our security practices and stay up-to-date with the latest security standards to ensure the protection of your data.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you choose to anonymize your account, your personal data will be made unidentifiable, and you will no longer be able to access your account. Essential business records will be retained in an anonymized form. This process allows us to maintain the integrity of our services while respecting your privacy.

We do not sell your personal information. We may share your information with:

  • Service providers (e.g., hosting, payment processing)
  • Legal authorities when required by law

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to certain data processing activities
  • Withdraw consent for data processing at any time

To exercise these rights, please contact us using the information provided at the end of this policy.

We respect your right to control your data. You can manage your consent preferences for non-essential cookies and tracking technologies through our cookie consent banner.

If you initially consent to our collection, use, and disclosure of your information, you may revoke your consent at any time by:

  • Adjusting your browser settings to refuse cookies
  • Using the Google Analytics Opt-out Browser Add-on
  • Contacting us to request the deletion of your data

Please note that revoking consent may impact your ability to use certain features of our service.

Our service is not intended for children under 13. We do not knowingly collect data from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information and terminate the child's account.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please visit our Contact page to get in touch with us.

Go to Contact Page